Abstract: A common claim in the literature on Information Systems'
implementation in the context of less developed economies or so-called
"developing countries" is that the "Western" technology is at odds with the
local cultural context, in particular it is believed to mismatch local
rationality in the sense of the accepted ways of doing things. In this paper we
investigate IS implementation in a company based in a "non-Western" context
compared with IS adoption in another company in a "Western" country context.
Seen as a particular form of decision-making, the adoption and implementation
processes are analysed drawing on the literature on decision-making,
rationality in "Western" and "non-Western" contexts. Presenting evidence from
these two contexts we argue that multiple forms of rationality exist in any
context and that national culture is only one aspect of actors' as well as
researchers' sense-making of activities in any given context. Linking the cases
back the literature we reflect on the implications of our findings for
cross-cultural research of IT implementation.
Keywords: rationality, decision making, IS adoption, cross cultural management