Affiliations: [a] University of Oxford, Oxford Internet Institute, Oxford, UK | [b] University of Tartu, Faculty of Science and Technology, Institute of Computer Science, Tartu, Estonia | [c] Science and Research Centre, Faculty of Economics and Administration, University of Pardubice, Pardubice, Czech Republic
Correspondence:
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Corresponding author: Keegan McBride, %****␣ip__1-ip220057_temp.tex␣Line␣50␣**** University of Oxford, Oxford Internet Institute, Oxford, UK. E-mail: [email protected].
Abstract: During the COVID-19 pandemic, open government data (OGD) was often used as a valuable crisis management resource. Unfortunately, there is limited research that explores how OGD can be used during times of crisis as a crisis management tool. To ensure that OGD can be used effectively in future crises, there is a need to understand how it may be used and what benefits its usage may bring. This paper brings new insight into this topic by conducting a comparative exploratory case study of three Central and Eastern European (CEE) countries – Czech Republic, Estonia and Latvia, where OGD was used at different levels to help manage different aspects of the COVID-19 pandemic. As a result of this research, three contributions are made: (1) it integrates OGD into previous crisis management literature, offering new and initial conceptual propositions; (2) it demonstrates how OGD enables the co-creation of new services that create public value during times of crisis; and (3) it provides empirical examples of OGD-driven co-created services.
Keywords: Crisis management, open government data, digital government, innovation, COVID-19, crisis, co-creation, OGD, open data
DOI: 10.3233/IP-220057
Journal: Information Polity, vol. Pre-press, no. Pre-press, pp. 1-20, 2023
