Affiliations: Department of Electrical and Computer Engineering,
National Technical University of Athens, Greece
Note: [] Corresponding author: Gregory Mentzas, Assistant Professor,
Department of Electrical and Computer Engineering, National Technical
University of Athens, 42, 28th October str., 10682 Athens, Greece, Tel.: +301
772 3895; Fax: +301 772 3550; E-mail: [email protected]
Abstract: The focus of Business Process Reengineering (BPR) on the process
concept puts forth the need for consistent methods and techniques for the
capture, representation and performance assessment of business processes. In
addition, Information Process Reengineering (IPR), i.e., the analysis of how to
use legacy and new information systems to automate and support the reengineered
business processes, requires the development of information process models,
that are consistent, transparent and coherent with the business process models.
Although the object-oriented approach seems to be the most suitable for a
common process modelling scheme, it lacks significant attributes that would
model the specificities of the business domain. In order to tackle this
problem, the present paper develops a coupled modelling framework, that
integrates an object-oriented method (Object Modelling Technique, OMT) and a
business workflow analysis method (Action Workflow Analysis, AWA). The
application of the framework to a banking case-study proves its usefulness and
practicality.
Keywords: business process reengineering, information process reengineering, workflow analysis, object-oriented software development,