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Making the transparent visible: an activity to demonstrate some of the concepts of information service and product design

Article type: Research Article

Authors: Yerbury, Hilary | Coombs, Merolyn | McGrath, Robert

Affiliations: Department of Information Studies, University of Technology, Sydney, Australia

Abstract: This article describes the way in which an abstract element of information provision – information service and product design – was made concrete to a class of undergraduate students. It highlights barriers to their understanding, and shows how a tutorial activity helped them to overcome some of these and gave their tutors a greater appreciation of the students' strengths and weaknesses.

DOI: 10.3233/EFI-1991-9205

Journal: Education for Information, vol. 9, no. 2, pp. 129-137, 1991

Received 21 December 1989
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Revision received 6 July 1990
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Published: 1 April 1991
Price: EUR 27.50
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