Affiliations: Enterprise Support Systems, 3295 River Exchange Drive,
Suite 125, Norcross, GA 30092, USA | Motorola Labs, 2100 East Elliot Road, Tempe, AZ 85284,
USA
Abstract: Recent years have seen increased efforts to link technology
strategies to business strategies, which requires expressing returns on
technology investments in terms of business impacts. These impacts
are usually many years in the future and highly uncertain. These
factors are typically addressed by applying discounted cash flow methods to
valuing alternative investments. This approach often shows long-term
technology investments to be of low present value because of the compounding of
the discount rate several years into the future. Proponents of such
investments often counter this heavy discounting by inflating
projections. This debate can be recast by defining the purpose of
technology investments, and the R efforts enabled by these investments, to
be creation of options for achieving business results, not necessarily for
creating business results directly. This article develops and
illustrates this approach in terms of integrated models for options pricing,
market/technology maturity, production learning, and competitive
scenarios. These models are embodied in the Technology Investment
Advisor, a computer-based tool that supports formulation and evaluation of
technology strategies.